In the modern age consisting of email, contact forms, social networking and IM (instant messaging) writing a letter may seem like an out of date form of communication that is carried out by older generations, but there are advantages to sitting down and expressing yourself in paper format. Whether you are looking to send a quick note to a friend in the form of a or are composing something far more formal to a figure of authority, using the traditional paper format shows effort, respect and care for other not to mention a personal touch.
3. In the last paragraph, mention that you would like to continue to use the company's products or services , or to continue to be a customer of the store, or a member of the organization, or a viewer of the TV station. Then, suggest why it is in the other party's best interest to grant your request: you might mention the importance of maintaining a good reputation or keeping you as a customer, or you might appeal to their sense of justice. In other words, give them a positive reason to want to resolve the concern. As you close your letter, express confidence that your complaint will be taken care of. Finally, thank the company or other entity for handling your complaint.